With many years in researching the hair industry, your experience is our top priority. We’re here to help.
We’ve set our bar high so you can look good and feel great. That’s why we pre-wash and triple quality inspect each and every item that leaves our warehouse in England. We’re confident in our products, All SALES ARE FINAL!! and so we do NOT offer return policy on ALL our items and products. The Exceptions are only If you are a wholesale buyer, then we have a 7day return policy. If you are a VIP member, then we have a 10 days return policy. in the event you are not completely satisfied with your purchase, you can put through a complaint and we might be able to do a refund in Store credits or points.